I’m not surprised you cannot get a straight answer about updates, but perhaps FCA’s PR person, CC’d above, can grease the wheels of your enquiry within the customer support area of the business. (Certainly it is priced in this way off the bat, and for upgrades.) Typically, the car industry (not just Jeep) has prioritised profit over functionality and true user satisfaction for years now, and while Tom Tom, as you correctly point out, can provide seamless updates for a few hundred bucks upfront and no ongoing cost, carmakers still treat GPS mapping as if it was some exclusive, bespoke development. It’s nothing short of a technological miracle. Two points about this: GPS has been around since before Gulf War 1. Would be interested in any insights or comments about this subject. The car industry needs to get its act together. It just angers me that I paid thousands to include Sat-Nav built-in and it is essentially useless due to Jeeps failure to update. Lastly, my solution was to buy a TomTom Go 5100 SatNav for $280.00 which includes lifetime world map updates, yes the whole planet (4 per year), lifetime traffic and lifetime Safety Camera data. I assume many if not all car manufacturers care just as little about providing proper after sales support to customers. When the guy in the ad says 'where are the Robinson's', I suspect the Robinson's are out there somewhere lost because their Jeep Sat-Nav was out of date! It seems that the question 'is there anyone out there' would be more applicable to use in terms of Jeep Support. Recent attempts to find out from my local dealer has been met with either no answer or 'I'll get back to you', which never happens. From research I have done on the net, there is uncertainty. On the Net there is speculation that updates would be around $300 for one update, which may also be out of date at the time of sale.Īs it stands my maps are 2012 Q2 which to me is unacceptable, possibly even dangerous to use. I've also been told map updates are coming.
2012 jeep grand cherokee navigation update download#
I was told several different accounts about map updates including you go to a website and download yourself (turns out this is true for US customers but they don't have AU maps. Every time I took the Jeep for Service I would ask about map updates.
I have had the Jeep for around 2 1/2 years and noticed on many trips, the out of date maps. The 'UConnect' touch screen system seemed good at first, although there are a number of features of this system which are disabled for Australia mainly because of a lack of digital services here. When buying the Jeep I decided to go for the Overland model because it had all the extras included at a cost of around $78K. 'I bought a Jeep', yes I did and although I love my Jeep, not so enthusiastic about the Sat-Nav. My question relates to automotive Sat-Nav.
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